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Customized Consulting

Our team has a diverse range of industry and sector experience ranging from industrials to consumer. From acquisition to exit, our deep roster of 50+ Crosby Row consultants is PE ready and flexible to meet the changing requirements of your portfolio companies. Our specialty is pairing the right consultant for you based on your project or hiring needs. Whatever the problem, Crosby Row can help find the answer.

Shane Malenfant

Practice Leader

Shane is an accomplished leader with a robust background in business and supply chain operations, making him an exceptional practice lead for Crosby Row, particularly in supporting private equity portfolio companies. His extensive experience in driving significant improvements in key performance indicators and operational efficiencies across various organizations makes him an invaluable asset in enhancing the value of PE portfolio companies. Shane holds a B.S. in supply chain management and Information Systems from Penn State University.

Chuck Emery

Managing Director

Chuck brings vast experience from his 16-year tenure in Toyota’s Information Systems Department, serving as an internal consultant for the Service Parts Logistics Division. His role extended to designing, developing, and implementing systems for service parts distribution across the United States and North America. He holds a Bachelor of Science in Industrial Management and Information Systems from Carnegie-Mellon University and a Masters of Business Administration from Pepperdine University. Chuck’s track record includes successful engagements with esteemed clients like the U.S. Department of Defense Logistics Agency, Defense Distribution Center, Aldi, Suncorp, Parker Hannifin, Caterpillar, Chrysler, GM, Wahl Clipper, among others. His expertise in information systems and supply chain management is a testament to his value in the field.

Luis Quinones

Managing Director

Luis Quinones boasts 28+ years in warehousing and distribution, with 26 dedicated to Lean Implementation. His foundation was at Toyota’s North American Parts Operations Division for six years, followed by seven years at Chrysler’s Mopar Distribution Network. His pivotal roles include project management at Toyota, overseeing warehouse process design and launch preparation. At Mopar, as a senior manager, he led Lean Implementation, achieving a remarkable 37% improvement in delivery lead time. In senior roles at Defense Distribution Center Richmond and Warner Robins, Luis spearheaded Lean Adoption Initiatives, focusing on Lean tools implementation and strategic planning.

Scott Hans

Senior Director

With over 35 years of Supply Chain experience, Scott led operations at Toyota, Case New Holland, and General Motors across North America and globally in Logistics, Lean Continuous Improvement, Supplier Management, and Procurement. In consulting, his impact lies in teaching Lean fundamentals, guiding leadership, and fostering high-performance teams, applying practical Lean tools for impactful outcomes. Leveraging global expertise, Scott assesses organizational capabilities, analyzes processes, tailoring action plans for maximum business value, ensuring sustainable growth.

Our Consultants

We are proud to partner with a network of elite operations professionals whose expertise spans key areas such as supply chain, AI, procurement, financial transformation, and Lean operations. Below is a small cross-selection of our consultants’ backgrounds, showcasing their diverse expertise and the transformative results they deliver for private equity-backed companies.

AI and Technology Transformation Expert

Core Expertise: Artificial Intelligence, Technology Strategy, Digital Innovation

With over a decade of leadership in AI, including roles at Ernst & Young and Microsoft, this expert has redefined business strategies through emerging technologies. Their work spans creating generative AI programs, spearheading global AI initiatives, and advising startups on AI-driven growth strategies. At Crosby Row, they bring advanced tech solutions to clients, driving efficiency, innovation, and measurable impact.

Strategic Sourcing and Procurement Specialist

Core Expertise: Global Sourcing, Contract Negotiation, Supply Chain Optimization

This professional has advised Fortune 500 clients on over $8 billion in annual contracts, delivering career savings of $1 billion. With expertise in diversifying sourcing and supply chains, they have achieved 10-20% cost reductions across various industries. At Crosby Row, they provide clients with actionable strategies to optimize procurement and drive cost efficiency.

Supply Chain and M&A Integration Expert

Core Expertise: Global Supply Chain, Team Leadership, Merger Integration

A proven leader in supply chain management and M&A synergy realization, this expert has managed $1.3 billion in spend and delivered multimillion-dollar savings through operational optimization. They specialize in reducing costs, enhancing efficiencies, and leading large-scale integrations. Crosby Row clients benefit from their ability to align supply chain strategies with business objectives for maximum ROI.

FP&A and Financial Transformation Leader

Core Expertise: Financial Strategy, Budgeting, Cost Optimization

With a track record of overseeing $2 billion in spend and leading $200 million in transformation initiatives, this expert combines financial acumen with operational insight. Their work in FP&A and value creation has saved $40 million annually for clients while aligning strategies to drive long-term growth. At Crosby Row, they provide financial leadership tailored to private equity-backed environments.

Supply Chain Strategy and Innovation Consultant

Core Expertise: Process Optimization, Program Management, Cost Savings

This professional has driven $200 million in savings by implementing cross-functional supply chain strategies and innovative frameworks. Their leadership includes optimizing SKU portfolios, enhancing innovation processes, and building global PMOs. At Crosby Row, they empower clients with innovative solutions that streamline operations and foster collaboration.

ERP and Procurement Technology Leader

Core Expertise: ERP Systems, P2P Solutions, Supplier Relationship Management

An expert in driving end-to-end supply chain transformations, this leader has implemented ERP and Coupa systems, achieving 99% spend under management and $5 million in savings. At Crosby Row, they enable clients to scale operations, improve compliance, and maximize value through advanced procurement technology.

Growth Strategy and Commercial Excellence Professional

Core Expertise: Sales Strategy, Innovation, Team Development

With a background in McKinsey-level strategy, this expert has delivered top-line growth for Fortune 500 companies. Their achievements include creating innovation incubators generating a $750 million pipeline and optimizing sales models to boost productivity. At Crosby Row, they bring transformative insights to unlock business potential.

Executive Advisor and Technology Expert

Core Expertise: AI Strategy, Digital Transformation, Board Leadership

With experience scaling a $175 billion organization into a $1 billion AI powerhouse, this leader has driven commercial systems and AI strategies globally. Their expertise in governance, cloud technologies, and digital monetization delivers cutting-edge solutions to clients. At Crosby Row, they help clients navigate complex transformations with confidence.